Privacy Policy

Overview

Clearline Studio is a web design and development studio based in Raleigh, NC. Our website serves as a business presence — we collect only the information needed to respond to inquiries, provide our services, and improve our site. We do not sell your personal information.

Information We Collect

Information you provide directly: When you submit a contact or project inquiry form, we collect the information you enter — which may include your name, company name, email address, phone number, and details about your project. This information is submitted through Formspree and delivered to our business email.

Information collected automatically: When you visit our website, we may automatically collect certain technical information through Google Analytics, including:

• Pages visited and time spent on each page
• Referring website or search query that brought you to our site
• Browser type, operating system, and device type
• Approximate geographic location (country and city level)
• IP address (anonymized by default in Google Analytics)

We do not collect payment information directly. Any payments are processed through third-party payment processors under their own privacy policies.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide project estimates
• Communicate with you about an active project or ongoing retainer
• Send project-related updates, invoices, and deliverables
• Understand how visitors use our website and improve its content
• Comply with applicable legal obligations

We do not use your information to send unsolicited marketing emails. If you receive a message from us, it is because you contacted us first or are an active client.

Sharing Your Information

We do not sell, rent, or trade your personal information to any third party.

We may share your information with third-party service providers that help us operate our business, including:

• Formspree — processes contact form submissions
• Google Analytics — provides website usage analytics
• Google Workspace — our email and document platform
• Netlify — our website hosting provider

These providers are bound by their own privacy policies and are only permitted to use your information to perform services on our behalf. We may also disclose your information if required by law, court order, or to protect the rights and safety of our business or others.

Cookies & Analytics

Our website uses Google Analytics to collect anonymized data about how visitors use the site. Google Analytics uses cookies — small text files stored on your device — to distinguish unique visitors and track sessions.

The data collected by Google Analytics is aggregated and anonymized. We cannot identify individual visitors from this data. You can opt out of Google Analytics tracking at any time using the Google Analytics Opt-out Browser Add-on.

Beyond analytics, our website does not use advertising cookies, tracking pixels, or any cookies for marketing purposes.

Data Retention

We retain contact form submissions and project-related communications for as long as is necessary to fulfill the purposes described in this policy — typically for the duration of an active client relationship and up to three years afterward for business record purposes.

Analytics data is retained according to Google Analytics' standard retention settings. You may request deletion of your personal information at any time by contacting us.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information
• Objection: Object to our processing of your information
• Portability: Request a machine-readable copy of your information

To exercise any of these rights, contact us at hello@clearline.studio. We will respond within 30 days.

Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS with a valid SSL certificate. Contact form data is transmitted securely through Formspree's encrypted infrastructure.

No method of internet transmission or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites, including client portfolio links. These sites have their own privacy policies and we are not responsible for their practices. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are intended for business clients and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: